AZ DES Electronic Payment Card

Contact Us

Have a question?

Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about your Arizona Department of Economic Security (DES) Electronic Payment Card.  However, we realize there may be areas of interest or concern that are not covered in our FAQs, so you can contact us.

Contact Information

Telephone:

Bank of America Electronic Payment Card Customer Service Center
1.855.847.2030

1.866.656.5913 TTY line for the hearing impaired

423.262.1650 Outside the United States, call collect

Written Correspondence:

Bank of America Government Electronic Payment Card Cardholder Services
P.O. Box 8488
Gray, TN 37615-8488

Email:

Email us at govandcorp@prepaidcard.bankofamerica.com with any questions or comments. Please include your name, full address and last 10 digits of your card number.

For any questions regarding your deposit amounts and dates of deposits to your Account, please contact Arizona DES.