The Commonwealth of Massachusetts Department of Revenue / Child Support Enforcement Division (CSE) offers the Massachusetts Debit MasterCard® as an alternative to direct deposit for receiving child support payments conveniently. You do not need to have a bank account to get the Massachusetts Debit Card.
- The Massachusetts Debit Card gives you access to your child support payments 24 hours a day, 7 days a week.
- No more check-cashing fees - in most cases, you won't pay a fee for using your card (See fee schedule).
- Use your card to make purchases everywhere Debit MasterCard is accepted - stores, online, or over the phone.
- Get access to cash at point of sale* terminals, ATMs, and at MasterCard banks and credit unions.
- Use your card to pay bills - in person or online.
Why move to electronic (paperless) statements?
- This is an important way for you to help reduce paper usage - it decreases waste, reduces expense and positively impacts our environment.
- Decrease the possibility of mail fraud and identity theft
- Receive monthly statements faster, while reducing clutter
- When you "go green," you still have access to your past 12 monthly statements online to print or download when you need to.
- For questions regarding your child support payment amounts and dates of disbursement to your account, please contact the Massachusetts Department of Revenue Child Support Enforcement’s automated Voice Response System (VRS) at 800-332-2733 to find out if a payment was received by DOR (customers living in Chelsea, Charlestown, Everett, East Boston or Revere call 617-660-1234).
- For questions about your debit card, you can review Frequently Asked Questions by selecting the FAQs link, or use the Contact Us link for specific questions. You can also contact us by phone at 1.855.887.3940 (voice), or TTY 1.866.656.5913. Outside the U.S., call collect at 423.262.1650
* Point of sale: a retail merchant that accepts debit cards.
This card is issued by Bank of America pursuant to license by MasterCard International Incorporated. MasterCard is a registered trade mark of MasterCard Incorporated.