Massachusetts Debit Card Child Support

Contact Us

Have a question?

Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about your Massachusetts Debit Card. However, we realize there may be areas of interest or concern that are not covered in our FAQs, so you can contact us.

Contact Information

Telephone:

Bank of America Debit Card Customer Service Center

1.855.887.3940

1.866.656.5913 TTY line for the hearing impaired

423.262.1650 Outside the United States, call collect

Written Correspondence:

Bank of America Massachusetts Debit Card Cardholder Services
P.O. Box 8488
Gray, Tennessee 37615-8488

Email:

Email us at govandcorp@prepaidcard.bankofamerica.com with any questions or comments. Please include your name, full address and last 10 digits of your card number.

For questions regarding your child support payment amounts and dates of disbursement to your account, please contact the Massachusetts Department of Revenue Child Support  Enforcement’s automated Voice Response System (VRS) at 800-332-2733 to find out if a payment was received by DOR (customers living in Chelsea, Charlestown, Everett, East Boston or Revere call 617-660-1234).

This card is issued by Bank of America pursuant to license by MasterCard International Incorporated.  MasterCard is a registered trade mark of MasterCard Incorporated.