Iowa Workforce Development Debit Card

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Have a question?

Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about your Iowa Workforce Development (IWD) Debit Card. However, we realize there may be areas of interest or concern that are not covered in our FAQs, so you can contact us.

Contact Information


Iowa Workforce Development Debit Card Customer Service Center


1.866.656.5913 TTY line for the hearing impaired

423.262.1650 Outside the United States, call collect

Written Correspondence:

Bank of America Iowa Workforce Development Debit Card Cardholder Services
P.O. Box 8488
Gray, TN 37615-8488


Email us at [email protected] with any questions or comments.
Please include your name, full address, and last 10 digits of your card number.

For questions regarding your unemployment insurance claim, please call Iowa Workforce Development at 1.866.239.0843 or visit

This prepaid debit card is issued by Bank of America, N.A. pursuant to license by MasterCard® International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated.