Have a question?
Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about your North Carolina Division of Employment Security (DES) Debit Card. However, we realize there may be areas of interest or concern that are not covered in our FAQs, so you can contact us.
North Carolina Division of Employment Security (DES) Debit Card Customer Service Center
(866) 656-5913 TTY line for the hearing impaired
(423) 262-1650 Outside the United States, call collect
P.O. Box 8488
Gray, Tennessee 37615-8488
Email us at [email protected] with any questions or comments. Please include your name, full address and last 10 digits of your card number.
For questions regarding your Unemployment Insurance claim or benefit payments, please visit the Division of Employment Security (DES) website at www.ncesc.com or contact the DES Customer Call Center at (888) 737-0259.