North Carolina DES Debit Card

Fee Information

List of all fees for North Carolina Division of Employment Security (DES) Debit Card

Spend money
All fees Amount Details
Per purchase with PIN $0
Per purchase with signature $0
Get cash in the U.S.
All fees Amount Details
ATM withdrawal, in-network $0 "In Network" refers to Bank of America or Allpoint ATMs. Locations can be found at You will not be charged a fee by Bank of America.
ATM withdrawal, out-of-network $1.75 "Out of Network" refers to all the ATMs outside of Bank of America or Allpoint ATMs. You may also be charged a fee by the ATM operator even if you do not complete a transaction.*
Bank teller cash withdrawal $0 Available at financial institutions that accept Visa cards. Limited to available balance only.
Emergency cash transfer, domestic $15.00 All emergency cash transfers must be initiated through the Prepaid Debit Card Customer Service Center.
All fees Amount Details
Customer service $0
Online account information $0  
ATM balance inquiry $0  
Using your card outside the U.S.
All fees Amount Details
Each international transaction 3% Of total U.S. Dollar amount of transaction
International ATM withdrawal $2.25 This is our fee.  You may also be charged a fee by the ATM operator even if you do not complete a transaction.
All fees Amount Details
Online funds transfer $0  
Replacement card, domestic $5.00 You will be charged this fee after 1 free each year.
Replacement card, express delivery $15.00 Additional charge
Replacement card, international $15.00 Additional charge
Inactive Account $0  

* ATM owners may impose an additional "convenience fee" or "surcharge fee" for certain ATM transactions (a sign should be posted at the ATM to indicate additional fees); however you will not be charged any additional convenience fee or surcharge fee at a Bank of America or Allpoint ATM. A Bank of America or Apllpoint ATM means an ATM that prominently displays the Bank of America or Allpoint name and logo.

Your funds are eligible for FDIC insurance. Your funds are insured up to $250,000 by the FDIC in the event Bank of America, N.A. fails, if specific deposit insurance requirements are met. See for details

No overdraft/credit feature.

Contact Bank of America by calling 1.855.847.2026, 1.866.656.5913 (TTY), or 1.423.262.1650 (Collect, when calling outside the U.S.), by mail at Bank of America, P.O. Box 8488, Gray, TN 37615-8488, or visit

For general information about prepaid accounts, visit If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit