Bank of America Visa Reward Card

Contact Us

Have a question?

Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about the Bank of America Merrill Lynch Visa® Reward Card. However, we realize there may be areas of interest or concern that are not covered in our Frequently Asked Questions, so you can contact us.

Contact Information

Telephone:

Call Bank of America Merrill Lynch Cardholder Services toll free 24 hours a day, 7 days a week at:

1.866.300.8288 for Customer Service including activation of your card.

Note: The toll free “866” numbers are only accessible from within the U.S.

1.423.262.1626 for Customer Service outside of the U.S.

Written Correspondence:

Bank of America Cardholder Services
PO Box 8488,
Gray, TN 37615-8488

Email:

Email us at reward@prepaidcard.bankofamerica.com with any questions or comments. Please include your name, full address, and last 10 digits of the Reward Card number.

Transaction Inquiries:

In case of errors or questions about the Reward Card transactions, call 1.866.300.8288 or write to: Bank of America Cardholder Services, P.O. Box 8488, Gray, TN 37615-8488